Termination & Refund

  • Non-Refund Policy: The Service Subscription Cost paid will not be refunded under any circumstances.


  • Liability Indemnity: The Merchant Outlet indemnifies Urban Venue against losses, damages, liabilities, expenses, and claims arising from misrepresentations or negligent acts related to this agreement.

Mutual Representation & Warranties

  • Legal Compliance: Both parties represent that they have the authority to enter into this agreement and that it is legally binding and enforceable.

Governing Laws and Arbitration

  • Dispute Resolution: Any disputes shall be settled through mutual negotiation, mediation, and if necessary, arbitration in accordance with Indian laws, with the venue of arbitration being Delhi.


  • Entire Agreement: This agreement, along with its annexures, represents the entire understanding between the parties and supersedes any prior agreements.
  • Amendment Clause: No modifications to this agreement shall be valid unless made in writing and signed by both parties.
  • Continuing Liability: Termination of this agreement does not release either party from liabilities accrued prior to termination.
  • By availing of Urban Venue’s services, you agree to comply with the aforementioned terms and conditions.

Additional Points

  • Identification Requirement: Every guest must carry a valid government-issued ID proof for verification purposes.
  • Additional Guests: Additional guests beyond the agreed-upon number will incur a charge of INR 1,000 each.
  • Food Charges: Additional guests’ food will be charged as per the agreed-upon terms discussed during booking.
  • Mattress Charge: An additional mattress request will incur a charge of INR 500.
  • Late Checkout Fee: Late checkout beyond the agreed-upon time will be charged at INR 1000 per hour.
  • Refundable Security Deposit: A refundable security deposit of INR 5,000 is required upon check-in.

House Rules

  1. Music Policy: Music by the pool is permitted until 10 PM, after which it must be kept at a low volume to respect other guests’ peace and privacy.
  2. Payment Method: Payment is accepted only in cash at the time of check-in. Please note that we do not have ATM or credit card facilities on-site.
  3. Cancellation Policy: There are no refunds for cancellations. Once a booking is confirmed, it is non-refundable.
  4. Prohibited Items: The following items are strictly prohibited on our premises: Drugs, illegal substances, ammunition, and prostitution.

Thank you for choosing Urban Venue for your event needs. We look forward to hosting you and ensuring your event is a memorable success.

For inquiries or assistance, please contact us at (+91 98 713 713 64).


Khasra -30, Office, no.-7, Chattarpur Main Road, Fatehpur Beri, Delhi 110074




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